Executive Summary

Paragon Micro executed a complex, enterprise-scale technology refresh for the Federal Bureau of Investigation under the SEWP Government-wide Strategic Solutions vehicle.

The engagement supported the FBI FY23 Q4 Tech Refresh and delivered 28,835 Dell desktop systems and related accessories across multiple CONUS locations.

Paragon fulfilled 100 percent of the technical and schedule requirements, with no technical deviations, no waivers, and no performance deficiencies.

Mission Challenge

The FBI Tech Refresh opportunity is completed once annually and includes standardized desktop configurations designed to support a diverse national user base.

This specific bulk buy is required:

• 190 separate line items
• 33 contract line item numbers
• Nationwide shipment coordination
• Strict schedule adherence
• Accurate tracking of partial shipments
• Competitive pricing under SEWP constraints
• Alignment with federal sustainability and security standards

The engagement required disciplined program management, supply chain optimization, and high-volume execution accuracy.

Technical Scope

The solution aligned to SEWP Category A representative areas, including:

• IT Computer Systems and Compute Facilities
• Networking and Communication Equipment
• Imaging Equipment and Supporting Technology
• IT Power and Cabling Equipment
• Audio Video Equipment
• Software and Cloud Technology
• Product and Solution-Based Services

Paragon proposed Dell Technologies systems based on Platinum federal partner status and leveraged commercial partner alignment to maximize pricing advantages and rebate optimization for the FBI.

Acquisition and Teaming Strategy

Paragon was one of only three companies invited to bid under the FBI’s use of the SEWP GSS vehicle.

To maximize value for the government, Paragon:

• Engaged a large business Platinum Dell partner as distributor
• Structured the deal to optimize pricing points and rebates
• Supported small business contracting objectives
• Provided pre-sales engineering support at no additional cost

Our engineers assisted the FBI in developing the Bill of Materials to ensure configuration accuracy prior to award.

Execution Discipline

The engagement required advanced logistical management including partial shipment tracking across multiple locations.

Paragon’s Program Manager led:

• Accurate and timely invoicing
• Real-time shipment tracking
• Multi-directional coordination with OEMs, distributors, and FBI stakeholders
• Contract compliance and reporting

The Contracting Officer noted Paragon’s accurate invoicing and shipment tracking capabilities as critical to overall success.

Performance Metrics

Paragon proactively resolved delivery tracking issues outside the defined scope to protect the schedule and customer satisfaction.

Risk and Compliance Alignment

Dell Technologies was selected in part due to:

• Established supply chain security controls
• Federal security compliance safeguards
• Sustainability alignment, including EnergyStar and EPEAT registration
• Proven federal lifecycle support capabilities

This ensured low-risk OEM selection and long-term lifecycle viability.

Why This Matters

Paragon Micro demonstrated the ability to manage high-volume, multi-CLIN nationwide federal bulk-buy acquisitions with zero technical deviation and complete schedule compliance.

This engagement reflects scalable execution capability under SEWP and reinforces Paragon Micro’s ability to deliver across Category A requirements with disciplined program management and supply chain optimization.