Question 1

What is the U.S. Army ITES-4H contract?

Accepted Answer

ITES-4H is a U.S. Army enterprise hardware contract vehicle used to procure IT hardware and related lifecycle services through a streamlined IDIQ structure.

Question 2

How long is the ITES-4H contract period?

Accepted Answer

ITES-4H is a 10-year contract vehicle with ordering available through 2035.

Question 3

Is Paragon Micro an ITES-4H contract holder?

Accepted Answer

Yes. Paragon Micro is one of only 49 companies nationwide selected as an ITES-4H contract holder.

Question 4

Who can use the ITES-4H contract vehicle?

Accepted Answer

The U.S. Army and other authorized federal agencies can use ITES-4H to procure enterprise IT hardware and services.

Question 5

What types of products are available through ITES-4H?

Accepted Answer

ITES-4H supports servers, storage, end user devices, networking equipment, and related enterprise hardware technologies.

Question 6

Does ITES-4H include lifecycle and sustainment services?

Accepted Answer

Yes. ITES-4H supports hardware lifecycle services including deployment, refresh, replacement, and sustainment.

Question 7

How does ITES-4H benefit Army and DoD buyers?

Accepted Answer

ITES-4H reduces procurement timelines, ensures compliance, and provides competitive access to vetted enterprise hardware vendors.

Question 8

What makes ITES-4H different from ITES-3H?

Accepted Answer

ITES-4H expands scope, modernizes acquisition processes, and extends ordering through 2035 to support long-term modernization.

Question 9

Can ITES-4H support enterprise-wide modernization efforts?

Accepted Answer

Yes. ITES-4H is designed to support large-scale enterprise infrastructure modernization across Army and federal environments.

Question 10

Does ITES-4H support competitive task orders?

Accepted Answer

Yes. ITES-4H uses a competitive task order process among approved contract holders.

Question 11

How does Paragon Micro support ITES-4H acquisitions?

Accepted Answer

Paragon Micro supports requirements development, solution design, procurement, delivery, and lifecycle management under ITES-4H.

Question 12

Is ITES-4H suitable for mission-critical programs?

Accepted Answer

Yes. ITES-4H is commonly used for mission-critical Army and DoD programs requiring secure, reliable enterprise hardware.

Question 13

Does ITES-4H align with Army and DoD acquisition standards?

Accepted Answer

Yes. ITES-4H is structured to align with Army and Department of Defense acquisition policies and compliance requirements.

Question 14

Can ITES-4H be used alongside other contract vehicles?

Accepted Answer

Yes. Agencies may use ITES-4H as part of a broader acquisition strategy alongside other approved contract vehicles.

Question 15

Who should contact Paragon Micro about ITES-4H?

Accepted Answer

Contracting officers, program managers, and integrators can contact Paragon Micro for ITES-4H ordering guidance and support.

ITES-4H

Federal Contracts

Under ITES-4H, Paragon Micro provides

Technology Scope and Capabilities

Acquisition Advantages

Leadership Perspective

Points of Contact

Contract Vehicles